Right to Know
Request the categories and specific pieces of personal information we collected about you, the sources, the purposes, and the categories of third parties we share it with.
Last updated: October 7, 2026
Your Privacy at Sunniver
How we collect, use, share, and protect personal information from customers in the United States and the United Kingdom.
Overview
This Privacy Policy explains how Dravonix LLC, the company that operates sunniver.com (“Sunniver”, “we”, “us”, or “our”), collects, uses, shares, and protects personal information when you visit our website, place an order, or contact our support team. sunniver.com is operated by Dravonix LLC, 2123 Absaroka Trail, Bar Nunn, WY 82601, United States.
This policy applies to visitors and customers in the United States and the United Kingdom. For UK customers, Dravonix LLC is the data controller of your personal data. By using sunniver.com, you acknowledge the practices described in this policy.
Information We Collect
| Category | Examples | Source |
|---|---|---|
| Identity and contact details | Name, email address, phone number, shipping and billing address | You, at checkout or when you contact us |
| Order information | Products purchased, size, color, order number, order history, return and exchange requests | You, when you place or manage an order |
| Payment information | PayPal transaction ID, payment status, billing name | PayPal (we never receive full card numbers) |
| Device and usage data | IP address, browser type, device type, pages viewed, referring URL, approximate location | Automatically, through cookies and similar technologies |
| Communications | Emails and contact form messages you send us | You |
| Marketing preferences | Newsletter subscription status, email opens and clicks | You and our email service provider |
We do not intentionally collect sensitive personal information such as government ID numbers, health data, or precise geolocation.
How We Use Your Information
- To process, produce, and ship your made-to-order items.
- To send order confirmations, shipping notifications, and tracking updates.
- To handle returns, exchanges, cancellations, and refunds.
- To respond to your questions and support requests.
- To prevent fraud and keep our website and checkout secure.
- To understand how visitors use our website and improve our products and pages.
- To send marketing emails if you subscribed (you can unsubscribe at any time).
- To comply with legal, tax, and accounting obligations.
Cookies and Tracking Technologies
We and our service providers use cookies, pixels, and similar technologies to operate the website, remember your cart, and understand how visitors use sunniver.com. We use the following tools:
- Google Analytics 4 (GA4) — measures website traffic, page views, and how visitors use our pages.
- Google Tag Manager (GTM) — manages the tags and scripts that run on our website.
- Google Ads conversion tracking and remarketing — measures advertising performance and may show Sunniver ads on other websites.
- Essential cookies — keep your cart, checkout session, and security features working.
You can control cookies through your browser settings, opt out of Google Analytics with the Google Analytics Opt-out Browser Add-on, and manage Google ad settings in your Google account. For UK visitors, non-essential cookies are used only with your consent, which you can withdraw at any time by changing your cookie preferences or clearing cookies in your browser.
How We Share Information
We share personal information only with service providers that help us run the store, and only as needed for the purposes below:
- PayPal — payment processing and fraud prevention.
- Production partners in the United States — to print, pack, and ship your made-to-order items (name, shipping address, and order details).
- Shipping carriers — USPS, UPS, FedEx, DHL, and UK delivery partners, to deliver and track your order.
- Website hosting, e-commerce platform, and email service providers — to run our website and send emails.
- Google — analytics and advertising through GA4, Google Tag Manager, and Google Ads.
- Professional advisors and authorities — when required by law or to protect our legal rights.
We do not sell your personal information for money. Our use of Google Ads remarketing may be considered “sharing” for cross-context behavioral advertising under California law. You can opt out as described in Section 09.
Payment Security
All payments are processed by PayPal. When you pay with PayPal or PayPal Guest Checkout, your card or bank details are entered on PayPal's secure system and are handled under PayPal's own privacy statement. We receive only the information needed to confirm your order, such as your name, PayPal transaction ID, and payment status.
Data Retention
| Type of Data | Retention Period |
|---|---|
| Order and transaction records | 7 years from the order date, to meet tax and accounting obligations |
| Customer support emails | 3 years from your last contact with us |
| Marketing subscription data | Until you unsubscribe; a suppression record is then kept so we do not email you again |
| Google Analytics 4 data | 14 months |
| Cookies | From the end of your browser session up to 24 months, depending on the cookie |
When personal information is no longer needed for these purposes, we delete it or anonymize it.
Data Security
We use reasonable administrative, technical, and physical safeguards to protect personal information, including HTTPS encryption across sunniver.com, restricted access to customer data, and established service providers. No method of transmission over the internet is completely secure, so we cannot promise absolute security. If we become aware of a data breach that affects your personal information, we will notify you and the relevant authorities as required by law.
US Privacy Rights (CCPA)
If you are a California resident, the California Consumer Privacy Act, as amended by the California Privacy Rights Act (“CCPA”), gives you the rights below. Residents of other US states with consumer privacy laws may have similar rights, and we honor those requests as well.
Right to Delete
Ask us to delete personal information we collected from you, subject to legal exceptions such as tax record requirements.
Right to Opt Out
Opt out of the sale or sharing of your personal information, including sharing for cross-context behavioral advertising.
Right to Non-Discrimination
We will not deny service, charge a different price, or provide a lower level of service because you exercised your privacy rights.
You may also ask us to correct inaccurate personal information. To exercise these rights, email [email protected] with the subject line “US Privacy Request”. We verify your identity using your email address and order details and respond within 45 days. You may use an authorized agent with your written permission. If your browser sends a Global Privacy Control (GPC) signal, we treat it as a request to opt out of sharing where technically feasible.
UK Privacy Rights (UK GDPR)
If you are in the United Kingdom, we process your personal data under the UK General Data Protection Regulation (“UK GDPR”) and the Data Protection Act 2018.
Lawful bases for processing
- Contract — to process, produce, ship, and support your orders.
- Legitimate interests — to secure our website, prevent fraud, and improve our store.
- Consent — for non-essential cookies and marketing emails.
- Legal obligation — to keep tax and accounting records.
Your rights
- The right to access the personal data we hold about you.
- The right to rectification of inaccurate or incomplete data.
- The right to erasure of your data in certain circumstances.
- The right to restrict processing of your data.
- The right to data portability.
- The right to object to processing, including direct marketing.
- The right to withdraw consent at any time, where processing is based on consent.
To exercise these rights, email [email protected] with the subject line “UK Privacy Request”. We respond within one month. You also have the right to lodge a complaint with the Information Commissioner's Office (ICO), the UK data protection authority.
International data transfers
Sunniver operates from the United States, so the personal data of UK customers is transferred to and processed in the United States. Where required, we rely on appropriate safeguards, such as the UK International Data Transfer Addendum to the Standard Contractual Clauses, or the UK Extension to the EU-US Data Privacy Framework where our providers are certified.
Age Requirement
sunniver.com is intended for adults. Our products are adult apparel, T-shirts, hoodies, and shoes, and our website is not directed to individuals under 16 years of age. We do not knowingly collect personal information from anyone under 16. If you believe such information has been provided to us, contact us and we will delete it.
Marketing Communications
If you subscribe to our emails, we may send you new designs and offers. Every marketing email includes an unsubscribe option, or you can email [email protected] to unsubscribe. We will still send transactional emails about your orders, such as confirmations and tracking updates.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or the law. The “Last updated” date at the top of this page shows when the policy was last revised. Significant changes will be posted on this page.
Contact Us About Privacy
Privacy contact[email protected]
Companysunniver.com is operated by Dravonix LLC
Mailing address2123 Absaroka Trail, Bar Nunn, WY 82601, United States
Support hoursMon–Fri, 9:00 AM – 5:00 PM MT
Email: [email protected] | Website: https://sunniver.com/
EIN: 42-4339845 | Support hours: Mon–Fri, 9:00 AM – 5:00 PM MT
© 2026 Dravonix LLC. All rights reserved.